AppScoped
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WhatsApp Connect ‑ Nextel

by AppScoped · Category： Cancelled Orders
Free Plan Built for Shopify
⭐ 0/5
0 comment
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App Introduction

Automate abandoned carts, reorders, order update notifications, marketing, and customer support. Nextel helps you boost marketing, sales, and support on WhatsApp with powerful automation capabilities. Send cart reminders, order updates, and feedback requests, while running bulk campaigns for new launches and discounts. Reduce returns with double confirmation for cash on delivery (COD). Enhance customer support via a collaborative inbox and GPT AI that answers queries in natural, native language. Enable catalog commerce and get product recommendations from our AI agent with the Nextel: WhatsApp Automation + Commerce app.

Core Functionality

  • Boost customer support with our chat flows and AI agents to answer inquiries.
  • Easily send cart reminders, order updates, and feedback requests.
  • Run bulk campaigns for new releases, discounts, and special promotions.
  • Reduce returns with double opt-in via WhatsApp.
  • A WhatsApp chat widget makes it easy for website visitors to reach out via WhatsApp.

Merchant-Friendly

  • Online Retail Merchants
  • Cross-border E-commerce Sellers
  • Independent Station Merchants
  • Multi-category E-commerce
  • Small & Medium E-commerce Merchants

Basic Information

  • Developer：Nextel.io
  • Address：B-73 Greater Brijeshwari, Indore, MP, 452016, IN
  • Price： Free / Free plan
  • Rating：0 / 5
  • Comment Count：0 comment
  • Release Date：2024-5-31
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

Starter

$9 / 或 $72/年（可节省 33%）
  • API Settings
  • Disable Automatic Notifications for Cart Recovery and Order Updates
  • Team Inbox
  • Marketing and Redirects
  • Chat Widget
  • Green Check Application

Nurture

$26.99 / 或 $239.88/年（可节省 26%）
  • All features in Starter
  • + Chat flow for support and product reviews
  • + Catalog commerce with payment integration
  • + 4000 contacts

Growth

$44.99 / 或 $419.88/年（可节省 22%）
  • All features in Nurture
  • + AI agent for answering customer inquiries
  • + 15,00 contacts
  • + Administrator + 5 team members access permissions

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/chat_messages.json
  • GET /admin/api/chat_conversations.json
  • PUT /admin/api/chat_agent_settings.json

Permission：write_chat,read_chat,manage_customers

  • POST /admin/api/notification_templates.json
  • POST /admin/api/customers/{id}/send_message.json
  • GET /admin/api/abandoned_checkouts.json

Permission：write_notifications,read_customers,manage_checkouts

  • POST /admin/api/marketing_events.json
  • PUT /admin/api/marketing_event/{id}.json
  • GET /admin/api/marketing_channels.json

Permission：write_marketing,read_marketing,manage_products

  • POST /admin/api/return_requests.json
  • PUT /admin/api/return_request/{id}/confirm.json
  • GET /admin/api/return_requests.json

Permission：write_returns,read_returns,manage_orders

  • POST /admin/api/chat_widgets.json
  • PUT /admin/api/chat_widget/{id}/settings.json
  • GET /admin/api/chat_widgets.json

Permission：write_online_store,read_online_store,manage_channels

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