AppScoped
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My AskAI: AI Support Chatbot

by AppScoped · Category： Analysis
Free Plan Built for Shopify
⭐ 0/5
0 comment
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App Introduction

AI Customer Support Agent: Instantly answers questions in any language. Integrates with all major helpdesks. Simply add your store, FAQs, and help center with one click to train your AI agent. It can answer common support queries 24/7 in any language for just $0.10 per ticket. When the AI agent can’t resolve a question, it seamlessly transfers the ticket to your human team. No coding or developers required—set it up in minutes. Keep using your existing helpdesk via our integrations with Zendesk, Gorgias, Intercom, and more. Try it today to see how AI support reduces your workload and costs.

Core Functionality

  • Connect to Zendesk, Gorgias, Intercom, or any helpdesk – keep your existing tools
  • Use AI to automatically answer questions about orders, shipping, and products
  • Automate tasks like address changes, refunds, and cancellations
  • Support customers in 95 languages 24/7 without increasing overhead
  • Seamlessly hand off complex issues to your team when your AI agent needs help

Merchant-Friendly

  • Small & Medium E-commerce Merchants
  • International Cross-border Sellers
  • E-commerce Stores with High Complaints
  • Multilingual Independent Stations

Basic Information

  • Developer：My AskAI
  • Address：London, ENG, GB
  • Price： Free / Free plan
  • Rating：0 / 5
  • Comment Count：0 comment
  • Release Date：2025-2-28
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

Pro

$149
  • Includes 1,000 tickets/month
  • Integrate with Gorgias, Zendesk, Intercom
  • AI Email Assistant
  • Chrome Extension Co-Pilot
  • Sync Help Articles, Google Drive, Notion

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/apps/{app_id}/install.json
  • GET /admin/api/apps.json
  • PUT /admin/api/apps/{app_id}/settings.json

Permission：read_shopify_payments_payouts,manage_apps,read_orders

  • POST /admin/api/chatbot/responses.json
  • GET /admin/api/chatbot/settings.json
  • PUT /admin/api/chatbot/knowledge_base.json

Permission：read_orders,read_products,manage_chatbot

  • POST /admin/api/workflows.json
  • PUT /admin/api/workflows/{id}/actions.json
  • GET /admin/api/workflows.json

Permission：write_orders,manage_refunds,manage_fulfillments

  • POST /admin/api/chatbot/languages.json
  • GET /admin/api/chatbot/languages.json
  • PUT /admin/api/chatbot/translation/{lang}.json

Permission：manage_chatbot,manage_translations,read_orders

  • POST /admin/api/chatbot/transfer_rules.json
  • GET /admin/api/chatbot/transfer_rules.json
  • PUT /admin/api/chatbot/transfer/{rule_id}.json

Permission：manage_chatbot,read_orders,manage_staff

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