App Introduction
AI helps customers find, shop, and purchase during chats — set up in less than 10 minutes Lua is your all-in-one AI customer support agent. With just a few clicks, your Lua bot can access your entire website, orders, and catalog to help customers shop, understand your policies, and track their orders — whether on your website, Instagram, Messenger, or WhatsApp. Designed as the seamless AI tool your business needs to automate sales and customer service. No coding required. On average, stores using live chat see a 15-20% increase in conversion rates and up to a 50% reduction in support requests.
Core Functionality
- AI chat support synced with your store’s front-end and back-end
- Automated customer service and shopping assistance
- Build shopping carts and create checkout links directly in chat
- Automate shopping and customer support across your website, Messenger, Instagram, and WhatsApp
- Set up and integrate Messenger, Instagram, and WhatsApp without coding
Merchant-Friendly
- Social E-commerce Merchants
- Independent Station Merchants
- Multi-channel Retail Merchants
- Small & Medium E-commerce Sellers
Basic Information
- Developer：Lua Global
- Address：3 Germany Drive, Unit 4 #1816, Willmington, DE, 19804, US
- Price： Free / Free plan
- Rating：5 / 5
- Comment Count：2 comment
- Release Date：2025-9-8
- Supported languages：Arabic、Assamese、Azerbaijani、Belarusian、Bulgarian、Bambara、Bengali、Tibetan、Breton、Bosnian、Catalan、Chechen、Central Kurdish、Czech、Welsh、Danish、German、Dzongkha、Ewe、Greek、English、Esperanto、Spanish、Estonian、Basque、Persian、Fula、Finnish、Filipino、Faroese、French、West Frisian、Irish、Scottish Gaelic、Galician、Gujarati、Manx、Hausa、Hebrew、Hindi、Croatian、Hungarian、Armenian、Indonesian、Igbo、Sichuan Yi、Icelandic、Italian、Japanese、Javanese、Georgian、Kikuyu、Kazakh、Greenlandic、Khmer、Kannada、Korean、Kashmiri、Kurdish、Cornish、Kyrgyz、Luxembourgish、Luganda、Lingala、Lao、Lithuanian、Luba-Katanga、Latvian、Malagasy、Māori、Macedonian、Malayalam、Mongolian、Marathi、Malay、Maltese、Burmese、Norwegian Bokmål、Northern Ndebele、Nepali、Dutch、Norwegian Nynorsk、Norwegian、Oromo、Odia、Ossetian、Punjabi、Polish、Pashto、Portuguese (Brazil)、Portuguese (Portugal)、Quechua、Romansh、Rundi、Romanian、Russian、Kinyarwanda、Sanskrit、Sardinian、Sindhi、Northern Sami、Sango、Sinhala、Slovak、Slovenian、Shona、Somali、Albanian、Serbian、Swedish、Swahili、Tamil、Telugu、Tajik、Sundanese、Thai、Tigrinya、Turkmen、Tonga、Turkish、Tatar、Uyghur、Ukrainian、Urdu、Uzbek、Vietnamese、Wolof、Xhosa、Yiddish、Yoruba、Simplified Chinese、Traditional Chinese、Zulu、Amharic、Akan、Afrikaans
- Compatible products：Shopify
Application Screenshot
Price Plan
免费
- Up to 200 responses per month
- Includes all channels
- Basic analytics
- Email support
- Brand customization
入门
- Up to 400 responses per month
- Includes all channels
- Basic analytics
- Email support
- Brand customization
成长
- Up to 2000 responses per month
- Includes all channels
- Advanced analytics
- Priority support
- Custom integrations
规模
- Up to 6,000 responses per month
- Includes all channels
- Advanced analytics
- Dedicated support
- Advanced customization
- Multi-agent support
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/chat_support/sync.json
- PUT /admin/api/chat_support/sync/{id}.json
- GET /admin/api/chat_support/sync.json
Permission：write_chat_support,read_chat_support,manage_online_store
- POST /admin/api/auto_service/setup.json
- PUT /admin/api/auto_service/{id}.json
- GET /admin/api/auto_service.json
Permission：write_auto_service,read_auto_service,manage_customers
- POST /admin/api/chat/cart.json
- PUT /admin/api/chat/cart/{cart_id}.json
- GET /admin/api/chat/cart/{cart_id}/checkout_link.json
Permission：write_carts,read_carts,create_checkouts
- POST /admin/api/multi_channel/auto_setup.json
- PUT /admin/api/multi_channel/{channel}.json
- GET /admin/api/multi_channel/status.json
Permission：write_channels,read_channels,manage_sales_channels
- POST /admin/api/social_integration/connect.json
- PUT /admin/api/social_integration/{platform}.json
- GET /admin/api/social_integration/status.json
Permission：write_social_channels,read_social_channels,manage_apps
