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Loop Returns & Exchanges

by AppScoped · Category: Analysis
Free Plan Built for Shopify
⭐ 4.7/5
339 comment

App Introduction

Automate returns, claims, tracking, and fraud prevention to boost loyalty and grow revenue. Loop helps DTC brands offer stress-free returns, exchanges, and real-time tracking to keep customers coming back. By automating tedious post-checkout tasks, Loop converts more orders into revenue, increases customer lifetime value, and creates a seamless post-purchase journey to build trust and loyalty. With deep integrations across various tools, Loop ensures every order, return, exchange, claim, and resolution is faster and simpler—all while aiming to grow your brand.

Core Functionality

  • Optimize return costs through workflows, logistics, point-of-sale, and more
  • Encourage exchanges with reward points, instant purchases, and immediate swaps
  • Prevent return fraud using workflows, custom rules, and blacklists
  • Deliver a premium experience including on-site pickups and simple self-service returns
  • Build trust through tracking and gain insights into shopper behavior via analytics

Merchant-Friendly

  • E-commerce Independent Station Merchants
  • Online Retail Stores
  • Multi-channel Sellers
  • High Return Rate Category Merchants

Basic Information

  • Developer:Loop
  • Address:PO Box 16250, Columbus, OH, 43126, US
  • Price: Free / Free plan
  • Rating:4.7 / 5
  • Comment Count:339 comment
  • Release Date:2021-5-27
  • Supported languages:English
  • Compatible products:Shopify

Application Screenshot

Price Plan

Checkout+

免费
  • Return Software
  • Domestic Return Labels for the US and Canada
  • Return Bar
  • Advanced Features
  • Package Protection
  • For more information, please click the link below ↓

Essential

$155
  • Unlimited Destinations
  • Automatic Return Policy
  • Carrier Rate Shopping
  • Workflow
  • For more information, please click the link below ↓

Advanced

$340
  • Full Essential Plan, plus
  • Shop Now
  • Instant Exchange
  • Reward Points
  • Anti-Fraud
  • For more information, click the link below ↓

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/return_strategies.json
  • PUT /admin/api/return_strategies/{id}.json
  • GET /admin/api/return_strategies/efficiency.json

Permission:write_return_strategies,read_fulfillments,manage_shipping

  • POST /admin/api/exchange_incentives.json
  • PUT /admin/api/exchange_incentives/{id}.json
  • GET /admin/api/exchange_incentives/eligibility.json

Permission:write_discounts,read_orders,manage_points

  • POST /admin/api/return_fraud_rules.json
  • PUT /admin/api/return_fraud_rules/{id}.json
  • GET /admin/api/return_fraud_blacklist.json

Permission:write_return_rules,read_orders,manage_fraud

  • POST /admin/api/return_service_requests.json
  • PUT /admin/api/return_service_requests/{id}.json
  • GET /admin/api/return_service_options.json

Permission:write_returns,read_shipping,manage_customers

  • POST /admin/api/return_tracking_events.json
  • GET /admin/api/return_analytics/behavior.json
  • GET /admin/api/return_analytics/trends.json

Permission:read_returns,read_customers,view_analytics

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