AppScoped
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KNO Post Purchase Surveys

by AppScoped · Category： Analysis
Free Plan Built for Shopify
⭐ 4.7/5
81 comment
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App Introduction

Unlock actionable insights for attribution, conversion rate optimization, customer experience, and product development through post-purchase surveys. KNO delivers user-friendly post-purchase surveys to capture attribution insights from customers. Key features include target audience targeting, pre-built templates, benchmarking, and advanced attribution models—empowering you to understand the revenue impact of channels, demographics, and purchase motivations. Leverage zero-party data to uncover customer drivers and drive deeper engagement via survey-driven actions. Our multi-question and attribution-focused surveys provide comprehensive marketing and product feedback to enable data-informed decision-making.

Core Functionality

  • 5-minute setup with 30+ complete survey templates and dozens of pre-built questions.
  • Leverage logic flows for in-depth analysis and actions to boost customer engagement.
  • Attribution reports and analytics to better understand ad performance.
  • Target surveys to customer segments via data filters for improved analysis.
  • Integrate with top platforms and enable data distribution via REST API.

Merchant-Friendly

  • Independent Station Merchants
  • Marketing-driven E-commerce
  • Customer Experience Stores
  • Data-oriented E-commerce

Basic Information

  • Developer：KnoCommerce Inc
  • Address：8 The Green, Ste A, Dover, DE, 19901, US
  • Price： Free / Free plan
  • Rating：4.7 / 5
  • Comment Count：81 comment
  • Release Date：2020-10-19
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

Starter

$19
  • 1 Survey
  • 3 Questions per Survey
  • 4 Question Types
  • Unlimited Responses
  • Export All Data
  • Conditional Logic
  • Custom Styles
  • Templates

Analyst

$119
  • All content in STARTER...
  • 2 surveys, 999 questions per survey
  • 12 question types
  • 4 audiences
  • Actions
  • Benchmarking
  • Auto Insights
  • 2 campaign integrations

Pro

$299
  • All content in ANALYST...
  • 4 surveys
  • Survey link
  • Unlimited audiences
  • All question/action types
  • 4 campaign integrations
  • Team Slack channel

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/surveys.json
  • GET /admin/api/survey_templates.json
  • PUT /admin/api/surveys/{id}/settings.json

Permission：write_surveys,read_survey_templates,manage_surveys

  • POST /admin/api/surveys/{id}/logic_flows.json
  • GET /admin/api/surveys/{id}/analysis.json
  • PUT /admin/api/surveys/{id}/logic_flows/{flow_id}.json

Permission：read_surveys,write_surveys,analyze_data

  • GET /admin/api/reports/attribution.json
  • POST /admin/api/reports/attribution/filters.json
  • PUT /admin/api/reports/attribution/settings.json

Permission：read_reports,read_orders,manage_marketing

  • GET /admin/api/customers/segments.json
  • POST /admin/api/surveys/{id}/target_filters.json
  • PUT /admin/api/surveys/{id}/target_filters/{filter_id}.json

Permission：read_customers,write_surveys,manage_segments

  • GET /admin/api/surveys/{id}/data.json
  • POST /admin/api/external_integrations.json
  • PUT /admin/api/surveys/{id}/webhooks.json

Permission：read_surveys,write_webhooks,manage_integrations

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