App Introduction
Keepoala is your digital returns expert. We boost your CLVs and manage residual returns. As a multi-brand loyalty program, we incentivize customers to avoid returns by offering points for keeping their online orders. Collected points can be redeemed for coupons in your store—used by shoppers who retain 9 out of 10 orders—unlocking new customer acquisition channels and increasing retention. This is powered by a standalone Keepoala app, which your store connects to via Shopify. Process residual returns in our white-label returns portal, part of the same Shopify app.
Core Functionality
- Loyalty: Emerges among low-return shoppers, turning them into your loyal customers.
- Return Portal: Automate returns and exchanges to retain revenue and boost NPS.
- Dashboard: Identify your most profitable customer segments and learn from return reasons.
Merchant-Friendly
- E-commerce Independent Station Merchants
- High Return Rate Retail Merchants
- Membership-based E-commerce Merchants
- Multi-category Online Retail Merchants
Basic Information
- Developer：keepoala.com
- Address：Schwanseestrasse 56, Keepoala GmbH, München, 81549, DE
- Price： Free / Free plan
- Rating：5 / 5
- Comment Count：4 comment
- Release Date：2021-4-14
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
全套计划
$9 / 或 $99/年（可节省 8%）
- Automatically track orders in the Keepoala app (when shoppers join the loyalty program)
- Post-purchase communication and rewards
- Return portal
User Location & Comments
User Location
Comments
Shopify API Used
- GET /admin/api/customers.json?filter=low_return
- GET /admin/api/customers/{id}/orders.json?status=completed
- GET /admin/api/reports/return_rate.json
Permission：read_customers,read_orders,read_reports
- POST /admin/api/returns.json
- PUT /admin/api/returns/{id}/status.json
- GET /admin/api/returns/{id}/exchange.json
Permission：write_returns,read_returns,manage_orders
- GET /admin/api/reports/profitability.json
- GET /admin/api/returns/reasons.json
- GET /admin/api/customers/segments.json
Permission：read_reports,read_returns,read_customers
