App Introduction
AI Chatbot & Live Chat Boosts Customer Service Efficiency and Conversion Rates Provides 24/7 customer support, enhancing efficiency and satisfaction via an AI-powered chatbot. Jotform AI Chatbot & Live Chat automatically handles inquiries, delivering instant, accurate responses about orders, shipping, product details, and FAQs. Trained automatically from your store’s data, the chatbot refines its replies based on customer interactions. Test and fine-tune your chatbot before launch to optimize performance. Save time and boost customer satisfaction through automated support.
Core Functionality
- AI chatbot provides real-time, personalized product and policy assistance.
- Shopify integration keeps product and order details up to date — no coding required.
- Intelligent automation handles queries, guides purchases, and recommends products.
- Offer customer support via chat and voice calls with human-like AI responses.
- Customize workflows and integrate with Google Calendar, Slack, etc., to boost efficiency.
Merchant-Friendly
- Online Retail Merchants
- Small & Medium E-commerce Sellers
- Omnichannel Sales Merchants
- Customer-oriented Merchants
- Efficiency-seeking Merchants
Basic Information
- Developer:Jotform Inc.
- Address:San Francisco, CA, US
- Price: Free / Free plan
- Rating:4.9 / 5
- Comment Count:19 comment
- Release Date:2025-4-16
- Supported languages:English、Turkish、German、French、Italian、Spanish、Portuguese (Brazil)
- Compatible products:Shopify
Application Screenshot
Price Plan
Starter
- 5 Chatbots
- 100 Monthly Conversations
- 10,00 Monthly Sessions
- 50 Minutes of Phone Calls
- 250 Monthly SMS Messages
- 10M Character Knowledge Base
Bronze
- 25 Chatbots
- 1,00 Monthly Conversations
- 100,00 Monthly Sessions
- 100 Minutes of Phone Calls
- 300 Monthly SMS Messages
- 20M Character Knowledge Base
Silver
- 50 Chatbots
- 2,500 Monthly Conversations
- 1,000,000 Monthly Sessions
- 200 Minutes of Phone Calls
- 500 Monthly SMS Messages
- 50M Character Knowledge Base
Gold
- 100 Chatbots
- 10,00 Monthly Conversations
- 2,000,000 Monthly Sessions
- 300 Minutes of Phone Calls
- 750 Monthly SMS Messages
- 100M Character Knowledge Base
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/chatbots.json
- PUT /admin/api/chatbots/{id}.json
- GET /admin/api/chatbots.json
Permission:write_chatbots,read_chatbots,manage_customers
- POST /admin/api/syncs.json
- PUT /admin/api/syncs/{id}.json
- GET /admin/api/syncs.json
Permission:write_syncs,read_syncs,manage_products
- POST /admin/api/automations/query.json
- PUT /admin/api/automations/query/{id}.json
- GET /admin/api/automations/query.json
Permission:write_automations,read_automations,manage_orders
- POST /admin/api/support_channels.json
- PUT /admin/api/support_channels/{id}.json
- GET /admin/api/support_channels.json
Permission:write_support_channels,read_support_channels,manage_customers
- POST /admin/api/workflows.json
- PUT /admin/api/workflows/{id}.json
- GET /admin/api/workflows.json
Permission:write_workflows,read_workflows,manage_integrations