App Introduction
Conversational AI for E-commerce. Automate support, boost sales, and engage customers 24/7 with AI. Elevate customer engagement with Konvo’s conversational AI platform. Automate customer interactions—including order management, real-time tracking, edits, and shipping updates. Help shoppers find the right products via AI-powered recommendations. Re-engage past buyers with automated marketing campaigns that outperform email in engagement rates. Unify all customer interactions across WhatsApp, LiveChat, and CRM to streamline operations and drive growth.
Core Functionality
- Order Management: Real-time tracking, order editing, and seamless shipping updates.
- Product Recommendations: AI guides customers to the right products every time.
- Broadcasts & Flows: AI-powered campaigns and automated journeys to engage customers.
- Multi-channel AI: Connect WhatsApp, LiveChat, and CRM for unified customer interactions
Merchant-Friendly
- Independent Station Merchants
- Multi-channel E-commerce
- Small & Medium E-commerce Sellers
- Cross-border E-commerce Merchants
Basic Information
- Developer:Konvo AI
- Address:Brunnenstr. 9a, Berlin, 10119, DE
- Price: Free / Free plan
- Rating:5 / 5
- Comment Count:10 comment
- Release Date:2024-3-22
- Supported languages:English
- Compatible products:Shopify
Application Screenshot
Price Plan
START
- 250 Contacts
- 0 AI Conversations Included
- Unlimited No-Code Workflow Automation
- Unlimited Broadcasts
- Revenue Attribution
- Klaviyo Integration
SCALE
- 1000 Contacts
- 200 AI Conversations
- Unlimited No-Code Workflow Automation
- Unlimited Broadcasts
- Revenue Attribution
- Klaviyo Integration
- API Access
User Location & Comments
User Location
Comments
Shopify API Used
- GET /admin/api/orders.json
- PUT /admin/api/orders/{order_id}.json
- POST /admin/api/orders/{order_id}/fulfillments.json
Permission:read_orders,write_orders,manage_fulfillments
- GET /admin/api/recommendations/products.json
- POST /admin/api/recommendations/settings.json
- GET /admin/api/recommendations/analytics.json
Permission:read_products,read_customers,read_analytics
- POST /admin/api/automations/flows.json
- GET /admin/api/automations/flows/{flow_id}.json
- PUT /admin/api/automations/flows/{flow_id}.json
Permission:write_automations,read_automations,manage_marketing
- POST /admin/api/channels/whatsapp/integrations.json
- GET /admin/api/channels/livechat/conversations.json
- PUT /admin/api/channels/crm/sync.json
Permission:read_channels,write_channels,manage_crm