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Hiifans

by AppScoped · Category: Analysis
Free Plan Built for Shopify
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App Introduction

Build a top-tier omnichannel integrated customer service and marketing system. Hiifans is a comprehensive system designed for businesses, integrating customer service, marketing, and customer management functionalities. It bridges the gap between customer service data and marketing data, supports omnichannel messaging and multichannel marketing, making customer support more efficient and marketing campaigns more targeted.

Core Functionality

  • Customer Support. Unify cross-channel messages and orders for efficient support.
  • Multi-channel Marketing. Supports email, direct mail, and more.
  • Customer Management. Automatically sync cross-channel customer and order data.
  • Data Integration. Combine marketing and service data for accurate customer profiling.
  • Unlimited. Customers, agents, chats – all unlimited.

Merchant-Friendly

  • Independent Station Merchants
  • Brand E-commerce
  • Cross-border E-commerce
  • Multi-channel Retail

Basic Information

  • Developer:HaiFan Data Intelligence (Guangzhou) Information Technology Co., Ltd.
  • Address:Room 2503, No. 138 Tiyu East Road, Tianhe District, guangzhou, GD, 510600, CN
  • Price: Free / Free plan
  • Rating:0 / 5
  • Comment Count:0 comment
  • Release Date:2023-12-11
  • Supported languages:Simplified Chinese、English
  • Compatible products:Shopify

Application Screenshot

Price Plan

免费

免费安装
  • CRM capacity is free and unlimited
  • Message storage is free and unlimited
  • Agent access is free and unlimited
  • AI chatbot is free and unlimited

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/messages.json
  • GET /admin/api/messages.json
  • PUT /admin/api/messages/{id}.json

Permission:write_messages,read_messages,manage_orders

  • POST /admin/api/marketing_events.json
  • GET /admin/api/marketing_events.json
  • PUT /admin/api/marketing_events/{id}.json

Permission:write_marketing,read_marketing,manage_email

  • POST /admin/api/customers/sync.json
  • GET /admin/api/customers.json
  • PUT /admin/api/customers/{id}.json

Permission:write_customers,read_customers,manage_orders

  • POST /admin/api/data_integrations.json
  • GET /admin/api/data_integrations.json
  • PUT /admin/api/data_integrations/{id}.json

Permission:write_data,read_data,manage_customers

  • POST /admin/api/support_tickets.json
  • GET /admin/api/support_tickets.json
  • PUT /admin/api/support_tickets/{id}.json

Permission:write_support,read_support,manage_customers

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