AppScoped
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HelpMate ‑ FAQ & Help Center

by AppScoped · Category： FAQ
Free Plan Built for Shopify
⭐ 5/5
1 comment
APP Home Author Home

App Introduction

Boost user convenience by adding a help button to your store. It reduces support inquiries and tickets. The "HelpMate - FAQ & Help Center" app is designed to enhance user convenience. It lets you place a floating button on your storefront, enabling customers to access FAQs with one click. With this simple app, you can efficiently assist your customers by publishing FAQs and their answers. As a result, the app cuts down on support calls, tickets, and the time both you and your customers spend resolving issues.

Core Functionality

  • Add a floating button to your store for easy access to FAQs
  • Provide solutions for customer inquiries to effectively reduce support requests
  • Save time for both merchants and customers

Merchant-Friendly

  • Small & Medium Independent Station Merchants
  • High Support Demand Merchants
  • Online Retail Merchants

Basic Information

  • Developer：GroPulse
  • Address：Dhaka, Bangladesh, Dhaka, 1219, BD
  • Price： Free / Free plan
  • Rating：5 / 5
  • Comment Count：1 comment
  • Release Date：2023-5-17
  • Supported languages：English、German、Spanish、French、Japanese、Portuguese (Brazil)、Portuguese (Portugal)、Simplified Chinese、Traditional Chinese、Italian、Hindi、Dutch、Vietnamese、Greek、Finnish
  • Compatible products：Shopify

Application Screenshot

Price Plan

Free

免费
  • Organize frequently asked questions by category
  • Floating FAQ button on the store

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/sections.json
  • PUT /admin/api/sections/{section_id}.json
  • GET /admin/api/sections.json

Permission：write_themes,read_themes,manage_online_store

  • POST /admin/api/pages.json
  • PUT /admin/api/pages/{page_id}.json
  • GET /admin/api/pages.json

Permission：write_pages,read_pages,manage_online_store

  • POST /admin/api/metafields.json
  • PUT /admin/api/metafields/{metafield_id}.json
  • GET /admin/api/metafields.json

Permission：write_metafields,read_metafields,manage_online_store

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