App Introduction
Everyone’s on WhatsApp — bring your marketing, sales, support, and operations there to recover abandoned sales. Recover abandoned carts, boost revenue, and engage customers with exclusive offers, timely reminders, and personalized automated messages. Deliver exceptional service with QuickReply’s chat widget, where smart bots keep users engaged before your team steps in. QuickReply enables seamless customer interactions, helping you build advanced workflows for cart recovery, order updates, and more. Equip your team with tools to deliver impactful support, boost efficiency, and scale your business effectively.
Core Functionality
- Recover abandoned carts with drip campaigns like discounts and FOMO offers.
- Build advanced WhatsApp automations for Shopify: updates, upsells, recovery, and more.
- Keep customer interactions smooth with QuickReply’s bot before a human agent takes over.
- Manage high-volume, transactional chat for large teams using QuickReply CRM.
- Leverage the WhatsApp API for seamless two-way, personalized large-scale communication.
Merchant-Friendly
- Independent Station Merchants
- E-commerce Sellers
- Cross-border E-commerce
- Large Team Merchants
Basic Information
- Developer：QuickReply.ai
- Address：151 CHIN SWEE ROAD, #07-12, MANHATTAN HOUSE, Singapore, 169876, SG
- Price： Free / Free plan
- Rating：4.9 / 5
- Comment Count：220 comment
- Release Date：2021-3-16
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
Starter
- Promotional Broadcast
- Abandoned Cart Campaign
- Order Update
- Live Chat with Real Person
- Cash on Delivery Confirmation Campaign
- Welcome/Exit Popup
Standard
- All features in the Starter Plan +
- Click-to-WhatsApp Ad Integration
- Cash on Delivery to Prepayment Conversion
- Customer Segmentation
- WhatsApp Bot
- Feedback Collection
- Cross-sell/Up-sell
Plus
- Everything in the Standard plan +
- WhatsApp Catalog
- SMS Campaigns
- Product Redirects
- Third-Party Custom Integrations
- Custom Reports
- Chat Routing
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/cart_recovery_campaigns.json
- PUT /admin/api/cart_recovery_campaigns/{id}.json
- GET /admin/api/cart_recovery_campaigns.json
- POST /admin/api/cart_recovery_campaigns/{id}/discounts.json
Permission：write_cart_recovery,read_cart_recovery,manage_discounts,manage_orders
- POST /admin/api/whatsapp_automations.json
- PUT /admin/api/whatsapp_automations/{id}.json
- GET /admin/api/whatsapp_automations.json
- POST /admin/api/whatsapp_automations/{id}/upsell_rules.json
Permission：write_whatsapp,read_whatsapp,manage_products,manage_orders
- POST /admin/api/quickreply_bots.json
- PUT /admin/api/quickreply_bots/{id}.json
- GET /admin/api/quickreply_bots.json
- POST /admin/api/quickreply_bots/{id}/response_rules.json
Permission：write_quickreply,read_quickreply,manage_customers,manage_conversations
- POST /admin/api/quickreply_crm/teams.json
- PUT /admin/api/quickreply_crm/teams/{id}.json
- GET /admin/api/quickreply_crm/teams/{id}/chats.json
- POST /admin/api/quickreply_crm/chats/{id}/assign.json
Permission：write_quickreply_crm,read_quickreply_crm,manage_teams,manage_conversations
- POST /admin/api/whatsapp_broadcasts.json
- PUT /admin/api/whatsapp_broadcasts/{id}.json
- GET /admin/api/whatsapp_broadcasts/{id}/messages.json
- POST /admin/api/whatsapp_broadcasts/{id}/personalize.json
Permission：write_whatsapp_broadcast,read_whatsapp_broadcast,manage_customers,manage_conversations
