App Introduction
Keep customers satisfied and boost sales. Easily collect order feedback. The H3 Order Feedback app is designed to help merchants gather valuable feedback from customers, ultimately improving customer satisfaction, loyalty, and repeat business. With this app, merchants can effortlessly collect and analyze customer feedback on their orders to identify pain points and areas for improvement. By addressing these issues, merchants can enhance their overall customer experience and drive sales growth.
Core Functionality
- Allow merchants to create customized feedback forms to collect specific information.
- Automatically send feedback requests to customers after order completion.
- Provide actionable insights to help merchants improve their customer experience.
- Ability to automatically send follow-up requests to customers who haven’t responded yet.
- Choose between emojis or stars to gauge your customers’ satisfaction.
Merchant-Friendly
- Independent Station Merchants
- Small & Medium E-commerce Merchants
- Customer Experience-focused Merchants
- Retail E-commerce Merchants
Basic Information
- Developer：H3 Technologies
- Address：Khi, PK
- Price： Free / Free plan
- Rating：5 / 5
- Comment Count：1 comment
- Release Date：2023-7-18
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
基础计划
- Allow 30 order reviews
- Send review links via SMS and email
- Review feedback
- Email support
- 24/7 support
高级计划
- Allow 100 order reviews
- Send review links via SMS and email
- Review feedback
- Email support
- 24/7 support
高级计划
- Allow unlimited order feedback
- Send review links via SMS and email
- Review feedback
- Email support
- 24/7 support
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/feedback_forms.json
- PUT /admin/api/feedback_forms/{id}.json
- GET /admin/api/feedback_forms.json
Permission：write_feedback_forms,read_feedback_forms,manage_customers
- POST /admin/api/feedback_requests.json
- PUT /admin/api/feedback_requests/{id}.json
- GET /admin/api/feedback_requests.json
Permission：write_feedback_requests,read_feedback_requests,manage_orders
- POST /admin/api/feedback_followups.json
- PUT /admin/api/feedback_followups/{id}.json
- GET /admin/api/feedback_followups.json
Permission：write_feedback_followups,read_feedback_followups,manage_customers
- POST /admin/api/feedback_surveys.json
- PUT /admin/api/feedback_surveys/{id}/rating_type.json
- GET /admin/api/feedback_surveys.json
Permission：write_feedback_surveys,read_feedback_surveys,manage_customers
