AppScoped
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Grapevine Post Purchase Survey

by AppScoped · Category： Analysis
Free Plan Built for Shopify
⭐ 5/5
148 comment
APP Home Author Home

App Introduction

Capture Customer Insights via Post-Purchase Surveys, NPS, and In-Context Surveys Gather valuable feedback through multi-question customer surveys and NPS to make informed, data-driven marketing and operational decisions. Wondering where your customers come from? Post-purchase surveys enable you to optimize marketing spend by identifying your top-performing channels. Our flexible deployment options let you deliver customer feedback surveys at every stage of the customer journey—for example, post-purchase, at the point of sale, on landing pages, and in headless commerce setups.

Core Functionality

  • Discover attribution insights from your surveys to optimize marketing spend
  • Multiple post-purchase survey question types: fixed answers, open text, or NPS
  • Easy setup: supports post-purchase, on-site, and point-of-sale surveys
  • Unlimited surveys, unlimited responses, no branding, founder-operated
  • Checkout surveys for new customers, repeat customers, or all customers, supporting one or multiple languages

Merchant-Friendly

  • Independent Station Merchants
  • Brand E-commerce
  • DTC E-commerce
  • Multi-category E-commerce

Basic Information

  • Developer：Union Works Apps
  • Address：86-90 Paul Street, London, EC2A 4NE, GB
  • Price： Free / Free plan
  • Rating：5 / 5
  • Comment Count：148 comment
  • Release Date：2017-8-17
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

Complete

$25
  • Unlimited Responses
  • Unlimited Surveys
  • Checkout Extension Compatibility
  • Post-Purchase & On-Site Surveys
  • Multi-Language Post-Purchase Surveys
  • Multi-Channel Surveys
  • Flows Integration for Pushing Response Data
  • Fixed, Open-Text, Multiple-Choice, NPS

User Location & Comments

User Location

Comments

Shopify API Used

  • GET /admin/api/reports/attribution_insights.json
  • POST /admin/api/attribution_analysis/settings.json
  • GET /admin/api/attribution_analysis/results.json

Permission：read_reports,read_analytics,manage_marketing

  • POST /admin/api/survey_questions.json
  • PUT /admin/api/survey_questions/{id}.json
  • GET /admin/api/survey_questions.json

Permission：write_surveys,read_surveys,manage_customers

  • POST /admin/api/survey_settings.json
  • PUT /admin/api/survey_settings/{type}.json
  • GET /admin/api/survey_settings.json

Permission：write_surveys,read_surveys,manage_checkout

  • POST /admin/api/surveys.json
  • GET /admin/api/surveys.json
  • DELETE /admin/api/surveys/{id}.json

Permission：write_surveys,read_surveys,manage_orders

  • POST /admin/api/checkout_surveys.json
  • PUT /admin/api/checkout_surveys/{id}/language.json
  • GET /admin/api/checkout_surveys.json

Permission：write_surveys,read_surveys,manage_translations

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