App Introduction
Grow your store with GPT-powered AI that covers shopping, support, social commerce, and review management. Alhena AI is a leading AI shopping assistant that helps retailers boost sales through advanced AI solutions. It’s an all-in-one solution combining a shopping assistant, sales AI, and support AI: greeting visitors, recommending products, answering order queries, and collecting reviews—all in your brand’s unique voice. Install in minutes; Alhena automatically syncs your catalog, inventory, and discounts to ensure response accuracy. Escalate complex chats to Shopify Inbox, Zendesk, Gorgias, or Slack, while the AI works around the clock.
Core Functionality
- Shopping Assistant: Real-time product recommendations, bundling, and upselling
- Sales AI: Send smart chat messages and discounts to convert browsers into buyers
- Support AI: Answer order, shipping, and return questions 24/7 without agents
- Seamless Handover: Escalate complex chats to Shopify Inbox or helpdesk apps
- Perfect Branding: AI responses designed to match your brand’s unique voice.
Merchant-Friendly
- Small & Medium E-commerce Independent Stations
- High-margin Boutique Stores
- Multi-channel Retail Merchants
- Cross-border E-commerce Sellers
- Brand Official Stores
Basic Information
- Developer：Gleen AI
- Address：4900 Hopyard Road, 100, Pleasanton, CA, 94588, US
- Price： Free / Free plan
- Rating：5 / 5
- Comment Count：4 comment
- Release Date：2024-3-8
- Supported languages：English、Simplified Chinese、Japanese、Italian、Icelandic、Hindi、Hebrew、French、German、Polish、Romanian、Croatian、Arabic、Azerbaijani、Catalan、Czech、Danish、Welsh、Spanish、Estonian、Finnish、Filipino、Irish、Hungarian、Armenian、Indonesian、Korean、Luxembourgish、Lithuanian、Latvian、Norwegian Bokmål、Dutch、Norwegian Nynorsk、Norwegian、Portuguese (Brazil)、Portuguese (Portugal)、Russian、Slovak、Albanian、Serbian、Swedish、Thai、Turkish、Urdu、Uzbek、Vietnamese、Yiddish
- Compatible products：Shopify
Application Screenshot
Price Plan
Free
- Up to 25 conversations per month
- 500 URLs (SKUs) in the knowledge base
- Single AI agent for multiple user channels
- Ideal for new DTC brands
Pro
- $1.2 per conversation, up to 200 times
- 50,000 URLs (SKUs) in the knowledge base
- Advanced analytics for usage, revenue, etc.
- AI-powered review management and replies
- Social commerce for social media management
- Up to 5 AI agents, including API agents
- Automatic knowledge refresh
Growth
- $0.91 per conversation, up to 550 conversations
- 50,000 URLs (SKUs) in the knowledge base
- Advanced AI analytics for usage, revenue, etc.
- AI-powered review management and responses
- Up to 5 AI agents, including API agents
- Social commerce for social media management
Scale
- $0.83 per conversation, up to 1,200 times
- Ideal for medium-sized and growing teams
- 50,000 URLs (SKUs) in the knowledge base
- Advanced AI analytics for usage, revenue, etc.
- AI-powered review management and responses
- Up to 5 AI agents, including API agents
- Social commerce for social media management
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/shopify_chat/assistant/recommendations.json
- GET /admin/api/shopify_chat/assistant/recommendations/{id}.json
- PUT /admin/api/shopify_chat/assistant/settings.json
Permission：manage_shopify_chat,read_products,manage_discounts
- POST /admin/api/shopify_chat/ai/messages.json
- POST /admin/api/discounts/ai_discounts.json
- GET /admin/api/shopify_chat/ai/conversion_stats.json
Permission：manage_shopify_chat,write_discounts,read_customers
- POST /admin/api/shopify_chat/ai/responses.json
- GET /admin/api/orders/{id}/ai_support.json
- PUT /admin/api/shopify_chat/ai/faq_settings.json
Permission：manage_shopify_chat,read_orders,read_shipping
- POST /admin/api/shopify_chat/handover.json
- GET /admin/api/shopify_inbox/chat_transfers.json
- PUT /admin/api/shopify_chat/handover_rules.json
Permission：manage_shopify_chat,manage_shopify_inbox,read_apps
- POST /admin/api/shopify_chat/ai/brand_voice.json
- GET /admin/api/shopify_chat/ai/brand_voice/{id}.json
- PUT /admin/api/shopify_chat/ai/brand_voice_settings.json
Permission：manage_shopify_chat,manage_themes,read_shop
