App Introduction
Automate your marketing campaigns across email, SMS, WhatsApp, and social media to boost engagement and sales. With Freshmarketer, you can engage buyers wherever they are and deliver a consistent cross-channel experience. Convert abandoned carts into sales with targeted messages and offers via email, WhatsApp, SMS, and chat. Personalize your campaigns based on buyers’ interests and behaviors to lift conversion rates. You can also resolve issues faster and provide rich, context-aware support to your customers—all from a single app. By centralizing your Shopify data in one place, we help you build lasting customer relationships.
Core Functionality
- Engage with buyers via email, WhatsApp, SMS, chat, and social media
- Sync all Shopify historical data for contextual interactions with customers
- Choose pre-built e-commerce templates for multi-channel marketing campaigns
- Automatically publish social media posts on Instagram and Facebook to boost engagement
- Centralize customer inquiries from all channels in a single inbox for contextual support
Merchant-Friendly
- Independent Station Merchants
- Social E-commerce Merchants
- Multi-channel Retail Merchants
- Customer Service-oriented Merchants
Basic Information
- Developer：Freshworks
- Address：Global Infocity, Block B, 40 MGR Road, Chennai, Chennai, TN, 600096, IN
- Price： Free / Free plan
- Rating：4.3 / 5
- Comment Count：19 comment
- Release Date：2022-3-29
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
永久免费
- Contact and List Management
- Email Campaigns
- Live Chat
- Forms and Website Tracking
企业版
- AI-powered omnichannel engagement (WhatsApp, SMS, email, chat, and social)
- Shopify Scripts
- Event-based segmentation
- Automated Journeys
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/customers/{customer_id}/messages.json
- GET /admin/api/customers/{customer_id}/messages.json
- PUT /admin/api/customers/{customer_id}/communication_preferences.json
Permission：read_customers,write_customers,manage_communication
- GET /admin/api/orders.json
- GET /admin/api/customers.json
- GET /admin/api/orders/{order_id}/fulfillments.json
Permission：read_orders,read_customers,read_fulfillments
- GET /admin/api/marketing_templates.json
- POST /admin/api/marketing_campaigns.json
- PUT /admin/api/marketing_campaigns/{id}.json
Permission：read_marketing,write_marketing,manage_products
- POST /admin/api/social_posts.json
- GET /admin/api/social_accounts.json
- PUT /admin/api/social_posts/{id}.json
Permission：read_social,write_social,manage_products
- GET /admin/api/inbox/conversations.json
- POST /admin/api/inbox/conversations/{id}/messages.json
- PUT /admin/api/inbox/conversations/{id}/status.json
Permission：read_inbox,write_inbox,read_customers
