App Introduction
Automatically Cancel High-Risk Orders to Prevent Refunds and Accidental Fulfillment of Fraudulent Orders This app automatically cancels "high-risk" orders, sends cancellation confirmations to customers (optional), restocks inventory, and refunds/voids customers’ payments (if applicable). While Shopify automatically flags high-risk orders for you, it does not cancel them—you still need to process them manually from the order list. Whenever you receive a new order, we’ll check it against Shopify’s fraud analysis: if it’s a high-risk order, we’ll automatically cancel/refund it to prevent any refunds.
Core Functionality
- Auto-process fraudulent orders
- Restock items - FraudBlock restocks products when orders are canceled
- Auto-refund - Automatically refund/void customer payments
- Optional email notifications for customers and/or store admins
- Prevent accidental fulfillment of fraudulent orders and refunds
Merchant-Friendly
- Cross-border E-commerce Sellers
- High-value Store Merchants
- Anti-fraud Demand Merchants
- High-order Volume Merchants
Basic Information
- Developer:ShopFox
- Address:Wirmerstr. 5, Düsseldorf, 40474, DE
- Price: Free / Free plan
- Rating:4.8 / 5
- Comment Count:29 comment
- Release Date:2019-7-31
- Supported languages:English
- Compatible products:Shopify
Application Screenshot
Price Plan
Free forever
- For stores with up to 30 orders per month
Basic
- Ideal for stores with up to 200 orders per month
- 14-day free trial
Scale-up
- Ideal for stores with up to 500 monthly orders
- 14-day free trial
Pro
- Suitable for stores with over 500 orders per month
- 14-day free trial
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/orders/{order_id}/risk.json
- PUT /admin/api/orders/{order_id}/risk/{risk_id}.json
- GET /admin/api/orders/risk.json
Permission:read_orders,write_orders,manage_risk
- PUT /admin/api/orders/{order_id}/cancel.json
- POST /admin/api/inventory_levels/adjust.json
- GET /admin/api/inventory_levels.json
Permission:read_orders,write_orders,manage_inventory
- POST /admin/api/orders/{order_id}/refunds.json
- PUT /admin/api/orders/{order_id}/refunds/{refund_id}.json
- GET /admin/api/orders/{order_id}/refunds.json
Permission:read_orders,write_orders,manage_refunds
- POST /admin/api/email_templates.json
- PUT /admin/api/email_templates/{template_id}.json
- GET /admin/api/email_templates.json
Permission:read_orders,write_orders,manage_email_templates
- PUT /admin/api/orders/{order_id}/fulfillment_status.json
- POST /admin/api/fulfillments.json
- GET /admin/api/orders/{order_id}/fulfillments.json
Permission:read_orders,write_orders,manage_fulfillments