AppScoped
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O: WhatsApp Chat, Contact Form

by AppScoped · Category: Analysis
Free Plan Built for Shopify
⭐ 4.9/5
269 comment

App Introduction

Engage with customers anytime, anywhere: Facebook Messenger, WhatsApp, 20+ chat channels, and contact forms. With one-click integration with Omega: Facebook Messenger chat, WhatsApp chat, and contact forms, you can maintain continuous conversions in your Shopify store via Facebook chat, WhatsApp chat pop-ups, and over 20 platforms—including SMS, email, Viber, phone, WeChat, Skype, Line, TikTok, Telegram, Facebook, and Instagram. Omega’s Facebook Messenger chat and WhatsApp chat help boost sales conversion rates, generate leads, and enhance customer support through a single live chat button.

Core Functionality

  • Build customer support via WhatsApp chat, Facebook, and Instagram...
  • Unified chat button lets customers chat with you through their preferred messaging apps
  • Customize the chat widget’s style, device targeting, page targeting, and preset welcome messages
  • Analyze the effectiveness of chat channels: Messenger, WhatsApp, and contact forms
  • Welcome message boxes for Messenger and WhatsApp help boost customer engagement

Merchant-Friendly

  • Social E-commerce Merchants
  • Independent Store Sellers
  • Multi-channel Operators
  • Cross-border E-commerce Merchants

Basic Information

  • Developer:Omega
  • Address:Ha Noi Viet Nam, Ha Noi, 100000, VN
  • Price: Free / Free plan
  • Rating:4.9 / 5
  • Comment Count:269 comment
  • Release Date:2016-1-20
  • Supported languages:English
  • Compatible products:Shopify

Application Screenshot

Price Plan

Free

Free Plan

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/chat_channels.json
  • PUT /admin/api/chat_channels/{id}.json
  • GET /admin/api/chat_channels.json

Permission:write_chat_channels,read_chat_channels,manage_online_store

  • POST /admin/api/chat_widgets.json
  • PUT /admin/api/chat_widgets/{id}.json
  • GET /admin/api/chat_widgets.json

Permission:write_chat_widgets,read_chat_widgets,manage_themes

  • GET /admin/api/chat_analytics.json
  • GET /admin/api/chat_analytics/channels.json
  • GET /admin/api/chat_analytics/metrics.json

Permission:read_chat_analytics,read_reports,view_analytics

  • POST /admin/api/chat_welcome_messages.json
  • PUT /admin/api/chat_welcome_messages/{id}.json
  • GET /admin/api/chat_welcome_messages.json

Permission:write_chat_welcome_messages,read_chat_welcome_messages,manage_online_store

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