Warranty Management by Dyrect
App Introduction
A warranty app for product registration that captures first-party data, manages claims, and handles support requests. Managing warranties can be time-consuming, frustrating, and costly. With the Dyrect Warranty App, you can automate product registration, boost customer retention, and empower your customer support team through a single platform. Collect product registrations from Shopify, retail stores, and other e-commerce platforms, let customers easily register products via web forms, emails, and QR codes, and manage warranty claim requests. Provide them with helpful guides, tutorials, and relevant accessories to increase your profits.
Core Functionality
- Omnichannel product registration for web and QR via serial number management
- Self-service customer portal to track warranties and submit support requests
- Email-based notifications and digital warranty certificates
- Customizable form builder to add product guides and video tutorials
- Analytics and insights: Track registration rates, customers, and top-selling products
Merchant-Friendly
- Consumer Electronics Merchants
- 3C Product Merchants
- Brand E-commerce Merchants
- Independent Station Merchants
Basic Information
- Developer：Dyrect Solutions, Inc
- Address：655 S Fair Oaks Ave, C-209, Sunnyvale, CA, 94086, US
- Price： Free / Free plan
- Rating：5 / 5
- Comment Count：7 comment
- Release Date：2025-5-26
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
免费安装
- Unlimited Registrations
- Unlimited Products
- Drag-and-Drop Form Builder - Custom Fields
- Automatic Product Catalog Sync
- Custom Warranty Certificate Emails
- Self-Service Customer Portal
初创
- Includes all content in the forever free plan
- Export your registrations
- Custom branding
- Priority support
- Collaborate with team members
成长
- Everything included in the Startup Plan
- Unlimited Forms
- Analytics Dashboard
- Marketing Platform Integration (Klaviyo)
扩展
- All content included in the Growth Plan
- Build customer and product experiences
- Customize whitelist domains
- Approval workflow
- Serial number management
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/serial_registrations.json
- GET /admin/api/serial_registrations.json
- PUT /admin/api/serial_registrations/{id}.json
Permission：write_serial_registrations,read_serial_registrations,manage_products
- POST /admin/api/customer_support_tickets.json
- GET /admin/api/customer_support_tickets/{customer_id}.json
- PUT /admin/api/customer_support_tickets/{id}.json
Permission：write_customer_support,read_customer_support,manage_customers
- POST /admin/api/email_notifications.json
- GET /admin/api/email_notifications/{id}.json
- PUT /admin/api/email_notifications/{id}.json
Permission：write_email_notifications,read_email_notifications,manage_orders
- POST /admin/api/custom_forms.json
- GET /admin/api/custom_forms/{id}.json
- PUT /admin/api/custom_forms/{id}.json
Permission：write_custom_forms,read_custom_forms,manage_products
- GET /admin/api/registration_analytics.json
- GET /admin/api/registration_analytics/products.json
- GET /admin/api/registration_analytics/customers.json
Permission：read_analytics,read_serial_registrations,manage_reports
