App Introduction
CustomerGenius is an automated solution for detecting and preventing discount code abuse. As a tool built to protect Shopify merchants from discount code abuse, CustomerGenius flags orders with suspicious patterns—such as multiple email accounts using the same shipping address. You can choose to manually review these flagged orders, or automatically cancel and refund fraudulent orders based on preset rules (or let our algorithm handle the process). We also integrate with Shipstation and Recharge to ensure canceled orders are synced across both platforms.
Core Functionality
- Detect discount abuse across multiple email accounts
- Automatically refund flagged transactions
- Integrate with Recharge and Shipstation
Merchant-Friendly
- Discount Promotion Merchants
- High-value E-commerce
- Subscription Merchants
- Logistics Integration Merchants
Basic Information
- Developer:homedoctor LLC
- Address:2231 Bainbridge St, Philadelphia, PA, 19146, US
- Price: Free / Free plan
- Rating:5 / 5
- Comment Count:1 comment
- Release Date:2024-10-7
- Supported languages:English
- Compatible products:Shopify
Application Screenshot
Price Plan
Starter Plan
$9.99
- Up to 2,500 orders
Pro
$19.99
- 2,501 to 5,000 orders per month
Elite
$29.99
- More than 5,000 orders
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/discount_abuse_detections.json
- GET /admin/api/discount_abuse_detections.json
- PUT /admin/api/discount_abuse_detections/{id}.json
Permission:read_discounts,write_discounts,read_orders
- POST /admin/api/transactions/{id}/refunds.json
- GET /admin/api/transactions/{id}.json
- PUT /admin/api/orders/{id}/refunds.json
Permission:write_orders,read_orders,refund_transactions
- POST /admin/api/apps/{id}/installations.json
- GET /admin/api/apps/installed.json
- PUT /admin/api/apps/{id}/config.json
Permission:read_apps,write_apps,manage_apps