AppScoped
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Customer.guru Net Promoter NPS

by AppScoped · Category: Analysis
Free Plan Built for Shopify
⭐ 4.6/5
66 comment

App Introduction

Track segmented customer satisfaction via Net Promoter Score (NPS)-based surveys View how satisfied your customers are based on factors like the products they ordered, their first purchase date (Christmas? Black Friday?), their order frequency, and their geographic location. Identify trends in customer feedback.

Core Functionality

  • 30-second installation
  • Significantly increase survey responses with smart follow-ups
  • Embed testimonials and reviews

Merchant-Friendly

  • Independent Station Merchants
  • Small & Medium E-commerce Sellers
  • Cross-border E-commerce Merchants
  • Brand-owned E-commerce

Basic Information

  • Developer:Customer.guru
  • Address:Sepapaja 6, Tallinn, 15551, EE
  • Price: Free / Free plan
  • Rating:4.6 / 5
  • Comment Count:66 comment
  • Release Date:2016-8-31
  • Supported languages:English
  • Compatible products:Shopify

Application Screenshot

Price Plan

Free

免费
  • Up to 5 users can be surveyed per month

Hobbyist

$50
  • Monthly survey up to 1,000 users

Small Business

$150
  • Survey up to 5,000 users per month

Advanced

$250
  • Survey up to 10,000 users monthly
  • Designed for Shopify PLUS

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/apps/installation.json
  • GET /admin/api/apps/installation/status.json
  • PUT /admin/api/apps/installation/setup.json

Permission:read_shopify_payments_payouts,write_shopify_payments_payouts,manage_apps

  • POST /admin/api/surveys/followups.json
  • PUT /admin/api/surveys/followups/{id}.json
  • GET /admin/api/surveys/followups.json

Permission:read_surveys,write_surveys,manage_customers

  • POST /admin/api/sections/embeds.json
  • PUT /admin/api/sections/embeds/{id}.json
  • GET /admin/api/sections/embeds.json

Permission:read_themes,write_themes,manage_products

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