App Introduction
Track segmented customer satisfaction via Net Promoter Score (NPS)-based surveys View how satisfied your customers are based on factors like the products they ordered, their first purchase date (Christmas? Black Friday?), their order frequency, and their geographic location. Identify trends in customer feedback.
Core Functionality
- 30-second installation
- Significantly increase survey responses with smart follow-ups
- Embed testimonials and reviews
Merchant-Friendly
- Independent Station Merchants
- Small & Medium E-commerce Sellers
- Cross-border E-commerce Merchants
- Brand-owned E-commerce
Basic Information
- Developer:Customer.guru
- Address:Sepapaja 6, Tallinn, 15551, EE
- Price: Free / Free plan
- Rating:4.6 / 5
- Comment Count:66 comment
- Release Date:2016-8-31
- Supported languages:English
- Compatible products:Shopify
Application Screenshot
Price Plan
Free
免费
- Up to 5 users can be surveyed per month
Hobbyist
$50
- Monthly survey up to 1,000 users
Small Business
$150
- Survey up to 5,000 users per month
Advanced
$250
- Survey up to 10,000 users monthly
- Designed for Shopify PLUS
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/apps/installation.json
- GET /admin/api/apps/installation/status.json
- PUT /admin/api/apps/installation/setup.json
Permission:read_shopify_payments_payouts,write_shopify_payments_payouts,manage_apps
- POST /admin/api/surveys/followups.json
- PUT /admin/api/surveys/followups/{id}.json
- GET /admin/api/surveys/followups.json
Permission:read_surveys,write_surveys,manage_customers
- POST /admin/api/sections/embeds.json
- PUT /admin/api/sections/embeds/{id}.json
- GET /admin/api/sections/embeds.json
Permission:read_themes,write_themes,manage_products