AppScoped
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COS Order Returns Manager

by AppScoped · Category： Returns & Exchanges
Free Plan Built for Shopify
⭐ 3/5
2 comment
APP Home Author Home

App Introduction

Our app automates your store's return process, eliminating the need for customer service contact. You can easily manage returns using our self-service return portal. Customers can request returns without reaching out to support. Choose to issue refunds to the original payment method or provide gift card credit. Set return time windows and specify non-returnable product types or tags. Customers may request multiple returns per order, and you can enable automatic approval. Customize email templates and offer optional status notifications to customers.

Core Functionality

  • Self-service branded return portal at yourdomain/a/orderreturns
  • Apply for product returns without contacting customer service
  • Set a time window for allowed returns
  • Offer options for refunds to original payment methods or store credit
  • Integrate with EasyPost, ShipStation, and Shippo to provide prepaid return labels (Pro)

Merchant-Friendly

  • Independent Station Merchants
  • Clothing E-commerce Merchants
  • Electronics Merchants
  • Cross-Border E-commerce Merchants

Basic Information

  • Developer：CheckOutStore Inc.
  • Address：1180 Sylvan St, Linden, NJ, 07036, US
  • Price： Free / Free plan
  • Rating：3 / 5
  • Comment Count：2 comment
  • Release Date：2020-10-16
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

免费计划

免费
  • 3 Monthly Return Quotas
  • Brand Return Page
  • Return Management Dashboard
  • Automatic Notifications
  • Custom Return Settings

基础计划

$6.95
  • 20 Monthly Return Quotas
  • Brand Return Page
  • Return Management Dashboard
  • Automatic Notifications
  • Custom Return Settings

专业计划

$14.95
  • Monthly 100 Return Quota
  • Label Service API Integration
  • Excludes Label Fees
  • Custom Professional Settings
  • All Features of Basic Plan

User Location & Comments

User Location

Comments

Shopify API Used

  • GET /admin/api/return_portal.json
  • PUT /admin/api/return_portal/settings.json
  • GET /admin/api/return_portal/orders.json

Permission：read_orders,write_return_portal,manage_shop

  • POST /admin/api/return_requests.json
  • GET /admin/api/return_requests/{id}.json
  • PUT /admin/api/return_requests/{id}/status.json

Permission：read_orders,write_return_requests,manage_returns

  • PUT /admin/api/return_settings/time_window.json
  • GET /admin/api/return_settings/time_window.json
  • POST /admin/api/return_policy/time_window.json

Permission：write_return_settings,read_shop_policies,manage_returns

  • POST /admin/api/refunds.json
  • PUT /admin/api/refunds/{id}/method.json
  • GET /admin/api/refund_methods.json

Permission：write_refunds,read_orders,manage_payments

  • POST /admin/api/return_labels.json
  • GET /admin/api/return_labels/{id}.json
  • PUT /admin/api/return_shipping/carrier.json

Permission：write_returns,read_orders,manage_shipping

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