AppScoped
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Complaint Guru

by AppScoped · Category： Analysis
Free Plan Built for Shopify
⭐ 5/5
2 comment
APP Home Author Home

App Introduction

Track, prioritize, and resolve customer issues in real time via a dedicated complaint page. Enhance customer support for your store with a dedicated complaint page. Easily track, prioritize, and resolve customer issues in real time to ensure a seamless user experience. Customers can submit complaints effortlessly and receive timely updates, fostering trust and satisfaction. Improve your brand reputation and customer retention with an efficient complaint management system designed to streamline communication and resolve issues quickly. Invest in effective customer support today!

Core Functionality

  • Create a custom page for customers to submit and track complaints easily.
  • Easily monitor and prioritize customer complaints for quick resolution.
  • Keep customers informed about their complaint status with real-time updates.

Merchant-Friendly

  • Independent Station Merchants
  • Service-oriented E-commerce
  • After-sales Focused Merchants

Basic Information

  • Developer：H3 Technologies
  • Address：Khi, PK
  • Price： Free / Free plan
  • Rating：5 / 5
  • Comment Count：2 comment
  • Release Date：2024-9-30
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

Basic

$20
  • Can register 250 complaints
  • Cannot add agents/employees
  • No email notifications
  • 250 WhatsApp notifications

Advance

$50
  • 1000 Complaints Registrable
  • 2 Agents/Employees Addable
  • 1000 Email Notifications
  • 1000 WhatsApp Notifications

Premium

$75
  • 5000 Complaints Can Be Registered
  • 5 Agents/Employees Can Be Added
  • 5000 Email Notifications
  • 5000 WhatsApp Notifications

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/pages.json
  • PUT /admin/api/pages/{page_id}.json
  • GET /admin/api/pages/{page_id}.json

Permission：write_pages,read_pages,manage_themes

  • GET /admin/api/customers/{customer_id}/metafields.json
  • PUT /admin/api/metafields/{metafield_id}.json
  • GET /admin/api/metafields.json

Permission：read_customers,write_metafields,read_metafields

  • POST /admin/api/orders/{order_id}/notes.json
  • PUT /admin/api/customers/{customer_id}/metafields.json
  • GET /admin/api/customers/{customer_id}/metafields.json

Permission：read_orders,write_customers,read_customers

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