App Introduction
Post-Purchase Self-Service Order Editing, Cancellation & Address Validation to Reduce Support Tickets Many support tickets stem from simple order adjustments: wrong sizes, incorrect shipping addresses, forgotten discount codes, and order cancellations. ClickPost cuts down on support tickets and returns while boosting customer satisfaction. Its Order Editing & Cancellation feature empowers customers to self-service edits and cancellations—including addresses, product variants, discounts, and quantities. It unlocks address validation, automatic refunds, and seamless 3PL/WMS sync. Plus, enable post-purchase upsells to lift your Average Order Value (AOV).
Core Functionality
- Self-service editing - Customers can correct addresses, apply discounts, and change variants
- Instant order cancellation and automatic refunds
- Address validation via Google Maps to flag incorrect addresses
- Post-purchase upselling to increase Average Order Value (AOV)
- 3PL/WMS integration to keep fulfillment synchronized
Merchant-Friendly
- Independent Station Merchants
- Cross-border E-commerce Sellers
- Multi-category E-commerce
- High-order Volume Merchants
- Logistics Collaboration Merchants
Basic Information
- Developer:Clickpost
- Address:New Jersey, NJ, US
- Price: Free / Free plan
- Rating:5 / 5
- Comment Count:16 comment
- Release Date:2025-1-22
- Supported languages:English
- Compatible products:Shopify
Application Screenshot
Price Plan
免费
- Access all features.
- Custom plans and usage-based pricing
User Location & Comments
User Location
Comments
Shopify API Used
- PUT /admin/api/orders/{order_id}.json
- POST /admin/api/orders/{order_id}/discounts.json
- PUT /admin/api/orders/{order_id}/line_items/{line_item_id}.json
Permission:write_orders,read_orders,manage_discounts
- POST /admin/api/orders/{order_id}/cancel.json
- POST /admin/api/orders/{order_id}/refunds.json
- GET /admin/api/orders/{order_id}/refunds.json
Permission:write_orders,refund_orders,read_orders
- POST /admin/api/orders/{order_id}/addresses/validate.json
- PUT /admin/api/orders/{order_id}/addresses/{address_id}.json
- GET /admin/api/orders/{order_id}/addresses.json
Permission:read_orders,write_orders,manage_addresses
- POST /admin/api/upsell_offer.json
- PUT /admin/api/upsell_offer/{id}.json
- GET /admin/api/orders/{order_id}/upsell_offer.json
Permission:write_upsell_offer,read_upsell_offer,manage_products
- POST /admin/api/fulfillments.json
- PUT /admin/api/fulfillments/{id}.json
- GET /admin/api/orders/{order_id}/fulfillments.json
Permission:write_fulfillments,read_fulfillments,manage_orders