App Introduction
The WhatsApp Marketing Platform helps businesses boost customer retention and deliver innovative customer experiences Charles—an intuitive software solution—empowers businesses to drive revenue, enhance customer retention, and create innovative customer experiences by leveraging WhatsApp’s reach and rich feature set. It achieves this by enabling CRM teams to set up personalized, recurring automated workflows triggered by consumer-specific events. The platform ensures GDPR compliance, while also integrating with select CRM, service, and store systems to leverage cross-channel data for omnichannel strategies.
Core Functionality
- Journeys: Automate and personalize workflows to save time and effort
- Campaigns: Create, send, and analyze WhatsApp marketing campaigns
- Commerce: Send customized shopping carts directly via WhatsApp
Merchant-Friendly
- Independent Station Merchants
- Social E-commerce Merchants
- Cross-border E-commerce Merchants
- SME E-commerce Merchants
Basic Information
- Developer:Charles GmbH
- Address:Kleine Präsidentenstraße 1, Berlin, 10178, DE
- Price: Free / Free plan
- Rating:1.7 / 5
- Comment Count:3 comment
- Release Date:2022-5-19
- Supported languages:English、German、Italian、Spanish
- Compatible products:Shopify
Application Screenshot
Price Plan
免费
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/automation_flows.json
- PUT /admin/api/automation_flows/{flow_id}.json
- GET /admin/api/automation_flows.json
Permission:write_automation,read_automation,manage_customers
- POST /admin/api/marketing_campaigns.json
- PUT /admin/api/marketing_campaigns/{campaign_id}.json
- GET /admin/api/marketing_campaigns.json
Permission:write_marketing,read_marketing,manage_campaigns
- POST /admin/api/carts.json
- PUT /admin/api/carts/{cart_id}.json
- GET /admin/api/carts/{cart_id}.json
Permission:write_carts,read_carts,manage_orders