App Introduction
Identify Problematic Customers Before Shipping Bad Customer helps you avoid shipping to customers who habitually request refunds or make frequent returns. We believe enough is enough. Bad Customer stands apart from other anti-fraud tools. Most anti-fraud tools use algorithms to try and detect suspicious activity. We think the solution is much simpler: we identify "bad customers" by reviewing their refund history across other websites.
Core Functionality
- Identify customers with refund records on other websites.
- Flag orders with PO box addresses or orders where the billing/shipping addresses are in different states.
- Flag orders from customers who have created multiple accounts.
Merchant-Friendly
- Independent Station Merchants
- Cross-border E-commerce Merchants
- High-margin E-commerce Merchants
- Anti-fraud Demand Merchants
Basic Information
- Developer：Outlander
- Address：5744 Berkshire Valley Rd, Ste 174, Oak Ridge, NJ, 07438, US
- Price： Free / Free plan
- Rating：3.9 / 5
- Comment Count：10 comment
- Release Date：2021-3-19
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
Free
Free Plan
User Location & Comments
User Location
Comments
Shopify API Used
- GET /admin/api/orders.json?status=any&limit=250
- GET /admin/api/orders/{order_id}/refunds.json
- GET /admin/api/customers/{customer_id}/orders.json
Permission：read_orders,read_refunds,read_customers
- GET /admin/api/orders.json?status=open&limit=250
- GET /admin/api/orders/{order_id}.json
- POST /admin/api/orders/{order_id}/tags.json
Permission：read_orders,write_orders,manage_tags
- GET /admin/api/customers.json?limit=250
- GET /admin/api/customers/{customer_id}/orders.json
- POST /admin/api/orders/{order_id}/tags.json
Permission：read_customers,read_orders,write_orders
