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Dotsy Returns & Exchanges

by AppScoped · Category： Analysis
Free Plan Built for Shopify
⭐ 0/5
0 comment
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App Introduction

Automate returns, refunds, and exchanges to protect profits and delight customers. Dotsy is your all-in-one Shopify return and exchange app, built to help merchants streamline returns, automate refunds, and recover lost revenue. Create a branded return portal to deliver a smooth, consistent customer experience while safeguarding profits. Automate Shopify exchanges, refunds, and store credits. Track every return in real time, prevent fraud, and turn returns into opportunities for promotions and repeat purchases.

Core Functionality

  • Branded Shopify return portal for a consistent customer experience
  • Real-time tracking for every Shopify return from request to completion
  • Multiple refund options: store credit, discount codes, or payments
  • Automated Shopify exchanges to prevent fraud and recover lost revenue
  • Seamless Shopify integration to boost efficiency and customer satisfaction

Merchant-Friendly

  • Independent Station Merchants
  • E-commerce Retailers
  • Direct-to-Consumer Brands
  • Cross-border E-commerce Merchants

Basic Information

  • Developer：Dotsy
  • Address：Ha Noi, VN
  • Price： Free / Free plan
  • Rating：0 / 5
  • Comment Count：0 comment
  • Release Date：2025-8-26
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

Free

免费
  • Basic Refunds and Exchanges
  • Return Analysis
  • Refund to Original Payment Method
  • For more information, please click the link below ↓

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/return_portals.json
  • PUT /admin/api/return_portals/{id}.json
  • GET /admin/api/return_portals.json

Permission：write_return_portal,read_return_portal,manage_shops

  • GET /admin/api/returns/{id}/tracking.json
  • PUT /admin/api/returns/{id}/tracking.json
  • GET /admin/api/returns/tracking.json

Permission：read_returns,write_returns,manage_orders

  • POST /admin/api/orders/{id}/refunds.json
  • PUT /admin/api/orders/{id}/refunds/{refund_id}.json
  • GET /admin/api/orders/{id}/refunds.json

Permission：write_orders,read_orders,manage_refunds

  • POST /admin/api/orders/{id}/exchanges.json
  • PUT /admin/api/orders/{id}/exchanges/{exchange_id}.json
  • GET /admin/api/orders/{id}/exchanges.json

Permission：write_orders,read_orders,manage_products

  • POST /admin/api/apps/{id}/integrations/returns.json
  • PUT /admin/api/apps/{id}/integrations/returns/{integration_id}.json
  • GET /admin/api/apps/{id}/integrations/returns.json

Permission：write_apps,read_apps,manage_integrations

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