App Introduction
Launch your AI chatbot in 3 minutes to provide 24/7 multilingual customer support. TenChaty helps merchants deliver instant global customer support via AI chatbots—go live in just 3 minutes. It offers 24/7 automated service to reduce manual customer service workload and boost response speeds. The smart inbox enables seamless handovers, with one-click translation and customer information previews. Easily configure FAQs, prompts, and a knowledge base to ensure accurate, consistent answers.
Core Functionality
- 24/7 AI Customer Support
- Smart Inbox with Auto-Translation
- Detailed Customer Insights
Merchant-Friendly
- Cross-border E-commerce Merchants
- Independent Store Sellers
- Growth-oriented E-commerce
Basic Information
- Developer:Tencent Cloud International Pte. Ltd.
- Address:10 ANSON ROAD #21-07 INTERNATIONAL PLAZA Singapore, Singapore, 079903, SG
- Price: Free / Free plan
- Rating:0 / 5
- Comment Count:0 comment
- Release Date:2025-10-1
- Supported languages:English
- Compatible products:Shopify
Application Screenshot
Price Plan
Free
Free Plan
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/support_tickets.json
- GET /admin/api/support_tickets/{id}.json
- PUT /admin/api/support_tickets/{id}/status.json
Permission:read_support_tickets,write_support_tickets,manage_customers
- POST /admin/api/inbox/messages/translate.json
- GET /admin/api/inbox/messages/{id}.json
- PUT /admin/api/inbox/settings/translation.json
Permission:read_inbox,write_inbox,manage_translations
- GET /admin/api/customers/insights.json
- GET /admin/api/customers/{id}/insights.json
- GET /admin/api/customers/insights/trends.json
Permission:read_customers,read_orders,manage_analytics